Report a Problem

  • Report leaks or other water works problems Monday-Friday, 7:30 a.m. - 4:00 p.m. by calling 205.620.6420.
  • Report sewer issues Monday-Friday, 6:00 a.m .-  3:00 p.m. by calling 205.620.6424.
  • Water and Sewer emergencies outside of normal business hours should be reported immediately to our Dispatch Center at 205.620.6550.
  • Non-emergency issues and concerns can be submitted through the Request Tracker.